Director of Operations

As Senior Director of Operations, key responsibilities include delivery of best-in-class services to client sites, increased market share, maintaining business growth & retention, continuous improvement, leadership development and people management initiatives.

As Director of Operations for you will ensure the company’s continuation of being a market leader in sustainable facilities management.

Counties of responsibility include:

Galway, Mayo, Cork, Kerry, Clare, Tipperary, Limerick, Waterford

Accountabilities & Responsibilities:

  • Endorse and adhere to Enviro FM’s Core Values of sustainability, safety, environmental, safety and quality requirements including, but not limited to: Quality Management Systems (QMS), Safety, Environmental and Safety Management Systems, company policies and operating procedures, and other regulatory requirements.
  • Leads and develops a multi-function team, collaborating closely with the Managing Director, and line-managers to drive achievement of site safety, quality, on-time delivery, revenue, cost improvement and associate engagement targets and initiatives.
  • Drives performance and accountability; measure and monitor business performance, cost reduction programs leveraging KPIs/metrics.
  • Champions Enviro FM’s Quality Policy and Vision; demonstrates a commitment to quality and “putting the client first”.
  • Fosters a continuous improvement culture, driving the development of innovative and effective cost-reduction programs including the development and execution of Enviro FM lean initiatives.
  • Leads new product introduction activities and business process oversight.
  • Develops annual financial plans with FP&A to support continuous growth and cost management; including preparing justifications and plans for investments in training, staffing, and capital equipment.
  • Provides Monthly Operational performance summaries inclusive of 12-month rolling financial forecasts.
  • Participates in business development activities that develop/enhance customer relationships and close sales, including business cases, risk and technical assessments, and customer communication in partnership with the commercial team.
  • Supports Customer Solutions activities within the facility including quoting and customer service.
  • Manages people and develops talent consistently and within Enviro FM values, creating an environment and culture where all Enviro FM associates are able to contribute to their full potential.
  • Performs other duties as required.

Education & Experience:

Minimum Education:

  • Bachelor’s degree in Operations Management, Facilities Management or similar technical discipline. Advanced degree (M.S,/M.B.A) preferred

Minimum Experience:

  • 7+ years progressive leadership experience in Facilities Management including prior site leader experience; multi-site and multi client management experience plus
  • Proven track record of P&L management and delivering continuous improvement results by championing and building ad engaging high-performance team.

Knowledge & Skills:

  • Demonstrated leadership in talent management; track record of attracting and developing managers and building a team capability for complex environments.
  • Able to analyze, understand and effectively communicate with all teams.
  • Strategic mindset: able to develop a vision and long-range plan for Southwest Ireland sites while effectively driving execution.
  • Lead successful new client and service launches, transfers and experience developing new processes.
  • Capacity planning and project management expertise.
  • Demonstrated results through building and sustaining Lean and continuous improvement systems and cultures.
  • Excellent communication, interpersonal and public presentation skills essential
  • Fluent spoken and written English essential

Physical Requirements:

The physical demands described herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

  • Ability to work in a demanding fast-paced environment.
  • Able to sit or stand for long periods of time.
  • Able to comply with all work rules particularly Health, Safety and Quality.
  • Able to travel and as necessary internationally.

Job Types: Full-time, Permanent

Attractive package available.

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